Each product sent out is hand crafted. This includes creating, bottling, labelling and shipping. Handcrafted items do take a little longer to produce than mass-produced items. Many of our items are made to order so they are at the peak of freshness when you receive them. Please let us know if you need an item by a certain date and we will always do our best to accommodate your needs where possible.
UK S H I P P I N G
After an order is placed, please allow 1-5 days for your order to ship.
Items ordered and paid for will be shipped within 5 business days, unless otherwise noted in the description of the product. We primarily ship through Royal Mail. After leaving our facility, Royal Mail typically delivers in 1-2 business days. You will receive an email notification from us that contains tracking information (if selected) once your order has been shipped.
O R D E R I S S U E S
If you have any problems with your order (not received, not what you were expecting, etc. ) Please contact us so that we can make it right. We truly want to satisfy our customers and will always try our hardest to resolve any situations that occur.
Please keep in mind that the products you are buying are handmade and 100% natural so they tend to have slight variations from batch to batch.
P A Y M E N T
We offer secure online ordering and accept Visa, MasterCard, American Express, Discover, and PayPal as means of payment.